Gator Posted November 29, 2021 at 08:47 PM Report Share Posted November 29, 2021 at 08:47 PM I have a 2015 Fusion Energi that I bought new. The car will not take a charge at home. I plugged it in overnight but zero charge. The indicator ring does not light up either. The lights on the charger do not indicate any problem. I disconnected the 12V battery to try and reset the system but that did not work. I was able to charge it at a ChargePoint station but the indicator ring still did not illuminate at ChargePoint. The home charger was replaced by Ford a few years ago on a recall for fire potential. Before I purchase a new home charger, any suggestions on what the issue could be? Why does the indicator ring not work? Thanks, Steve Quote Link to comment Share on other sites More sharing options...
murphy Posted November 29, 2021 at 10:11 PM Report Share Posted November 29, 2021 at 10:11 PM On 11/29/2021 at 3:47 PM, Gator said: I have a 2015 Fusion Energi that I bought new. The car will not take a charge at home. I plugged it in overnight but zero charge. The indicator ring does not light up either. The lights on the charger do not indicate any problem. I disconnected the 12V battery to try and reset the system but that did not work. I was able to charge it at a ChargePoint station but the indicator ring still did not illuminate at ChargePoint. The home charger was replaced by Ford a few years ago on a recall for fire potential. Before I purchase a new home charger, any suggestions on what the issue could be? Why does the indicator ring not work? Thanks, Steve The indicator ring can be turned off in the center screen. Is the car set to charge immediately when at home? Quote Link to comment Share on other sites More sharing options...
Gator Posted November 30, 2021 at 06:20 AM Author Report Share Posted November 30, 2021 at 06:20 AM My car would not charge. I think the indicator ring may be a symptom. But I have not changed any settings for the indicator ring. After charging to 50% with ChargePoint, my home charger is working again. And the indicator ring lights are back on as well. I am not sure what the difference was at ChargePoint but I will monitor the issue and hope it does not come back. Somehow, ChargePoint "reset" my system. ? Quote Link to comment Share on other sites More sharing options...
jsamp Posted December 1, 2021 at 06:58 AM Report Share Posted December 1, 2021 at 06:58 AM I have had various issues when charging on different EVSE's. I would often get a bunch of error chimes when starting the car after using one specific e-Motorwerks EVSE at work. I've had others do strange things also. They seem to resolve themselves on the next startup or next charge. Quote Link to comment Share on other sites More sharing options...
Gator Posted December 5, 2021 at 05:08 PM Author Report Share Posted December 5, 2021 at 05:08 PM Not charging again after working for two days. If I wiggle the wire into the charge plug, the lights on the indicator ring will flash but the car will not charge. I am taking the charge plug apart today to look for any loose wires. If that does not work, I will do the same for the indicator ring. Any other troubleshooting idea would be appreciated. Quote Link to comment Share on other sites More sharing options...
j8048188 Posted December 7, 2021 at 05:07 PM Report Share Posted December 7, 2021 at 05:07 PM The charge port is considered part of the hybrid powertrain and has the 100k mile warranty on it. Quote Link to comment Share on other sites More sharing options...
theterminator93 Posted December 7, 2021 at 06:00 PM Report Share Posted December 7, 2021 at 06:00 PM Be advised though, your dealer will warn you that you are on the hook for the diagnostic fee if they find that the charge port (or some other component covered by the longer powertrain warranty) is not at fault. Quote Link to comment Share on other sites More sharing options...
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