2019 Fusion Charging Problem

[subman576]

I have started a new topic on this issue that I talked about in "The Flashing Ring Of Death" topic to bring more information to some of you that have had charging issues.  For those of you that didn't read my other information I will give you a short description. After owning my used 2019 Fusion Energi Titanium that had 11,000 miles on it at purchase for about 9 months I started to notice that the next morning after a charge from the night before that when I unplugged the car and then unlocked the door the whole light ring would flash rapidly for one minute. The charge had completed and the car ran and drove OK. This would go on for three to five days then the check engine light would come on. The dealer later told me the code was P0020. The dealer could never replicate the problem and mentioned the possibility of my level 2 charging cord possibly having an issue after my first visit. Between the first and second check engine light  I tried charging with my factory cord and also charging from two different locations as well as monitoring voltage and amperage during charging. I also sent my level 2 cord back to the manufacture to check it and no problem was found. They had come out with an upgraded model with more charging information so I upgraded to that model. During the next period (SECOND) I used both cords alternately only to have the same issue return about five days back from the dealer. Again they could not replicate the problem. Between the second and third time I discovered that when you start the car after getting the flashing light ring the flashing stops until the next charging. I also discovered that if you didn't start the car and left it in the flashing mode for a day the check engine light came on. On this third time I made an appointment on Thursday to take the car in on the following Monday. The car continued to charge OK with the check engine light on and would still have the flashing light ring after the charge was complete. I should also note that during all of this sometimes after the car was charged and the light ring went solid it would stay solid for up to 1 and a half hours then go out. It might also come back on briefly later. OK so on Friday night before the third appointment with the check engine light on and the light ring flashing after charging I started the car for a couple of minutes and then shut it off and exited. I locked the doors then unlocked them to see if the flashing had cleared and it had so I re-locked the doors and left the car.  Saturday I didn't drive the car till after about 2:00 PM. When I unlocked the doors the light ring did not flash as it should have and I got in and started the car to find the check engine light had gone out.

 

Sorry this is long but I want to pass this on to those that may need it. Monday morning I dropped off the car and waited for a call. Thursday I called them and found they had just started on it with their top ENERGI guy that had not been involved yet. The following Tuesday I morning drove buy and spoke to the advisor and was told they had decided it was an intermittent issue with one of two modules and had a call into the Ford Service Help Desk waiting to hear back. HALLELUJAH something finally. 

 

Tuesday afternoon I got the call. Ford had told them to replace the BATTERY ENERGY CONTROL MODULE (BECM) that I am told is part of the High Voltage Battery. The part has been ordered with no idea of arrival time so I picked the car up this morning till it arrives. When the part is installed I will return with an update and continue to follow up with any changes.

 

Thanks to every one that added information to get me to this point.

 

Matt

[subman576]

OK the dealer got the part in last week and we got the car in for replacement. Picked it up the next day last Thursday. I charged it 11 times during the week with 6 of them being over night. Zero issues. The light ring did not stay on after charging, no flashing light ring in the morning and no check engine light. Looks like it is fixed. For those of you on warranty this is good news. For those of you that are not the part was $1,000.00 and they spent a day installing it.  I hope this information helps.

 

Matt

[Nathan]

On 3/31/2021 at 9:13 AM, subman576 said:

OK the dealer got the part in last week and we got the car in for replacement. Picked it up the next day last Thursday. I charged it 11 times during the week with 6 of them being over night. Zero issues. The light ring did not stay on after charging, no flashing light ring in the morning and no check engine light. Looks like it is fixed. For those of you on warranty this is good news. For those of you that are not the part was $1,000.00 and they spent a day installing it.  I hope this information helps.

 

Matt

 

Thank you for taking the time to write this all up!  I have a similar problem with my 2020 that I purchased new.  I'm sharing this information with the dealership to see if it helps them complete their diagnostics and fix the problem.