cbr954rr Posted May 31, 2020 at 06:46 PM Report Share Posted May 31, 2020 at 06:46 PM Last day or so my app won’t bon next with my car 2018 Fusion Energi Platinum. any suggestions on what to do before I contact dealer? Quote Link to comment Share on other sites More sharing options...
murphy Posted May 31, 2020 at 11:10 PM Report Share Posted May 31, 2020 at 11:10 PM Is your car located where it can get a good signal from an AT&T cell tower? Quote Link to comment Share on other sites More sharing options...
cbr954rr Posted May 31, 2020 at 11:30 PM Author Report Share Posted May 31, 2020 at 11:30 PM Yes. It’s worked every time in my condo outdoor parking till now! Quote Link to comment Share on other sites More sharing options...
murphy Posted June 1, 2020 at 10:32 AM Report Share Posted June 1, 2020 at 10:32 AM Can you connect to the car using a computer and the myfordmobile web site? If not, the data modem in the car may need to be reset. Hard way: Stand on your head in the drivers floor area and remove and re-install fuse #10. The white translucent piece of plastic on the panel is a fuse puller. A really dumb place to put a fuse panel. Easy way: Disconnect the negative battery lead from the battery in the trunk for one minute. The only downside is the car will lose the learned engine operating parameters and have to relearn them. If you can connect to the car with a computer then I would delete the app from the phone and reinstall it. That will include the 24 hour wait to confirm the app in the car. cbr954rr and jj2me 2 Quote Link to comment Share on other sites More sharing options...
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