Hardp Posted August 14, 2019 at 01:42 PM Report Share Posted August 14, 2019 at 01:42 PM I have a new 2019 fusion energi. Whenever I plug my iPhone X into the USB port, when I unplug it my phone is disconnected. I've disabled USB Restricted Mode on my phone but that doesn't help. Is there a fix? Quote Link to comment Share on other sites More sharing options...
Paul Creed III Posted August 15, 2019 at 04:28 PM Report Share Posted August 15, 2019 at 04:28 PM Did you try looking for updates for the Ford Sync software via owner.ford.com and on the unit itself? Quote Link to comment Share on other sites More sharing options...
Multitask Posted September 3, 2019 at 01:22 AM Report Share Posted September 3, 2019 at 01:22 AM Oh, this one is like the other... same person too.. 8) Sync 3.3 (being a 2019 it could be)? or Sync 3.0 ? Sync 3.0 doesn't play well with the iphoneX, the phone is too new.. if it's 3.3, it might be better ... Things to try: remove the iphone from the list of phones in Sync and the Sync from the phone... then re-pair them.Master Reset... this will clear all the settings in Sync See if there is an update from the owner.ford.com sitefor 3.0 it should be 18xxxfor 3.3 it might be 18xxx or 19xxx, at this point I don't remember. See if another phone will work (have a friend test another iphone not X, or Android) Quote Link to comment Share on other sites More sharing options...
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