Fusion2019Driver Posted March 17, 2019 at 01:43 AM Report Share Posted March 17, 2019 at 01:43 AM I plugged in my 2019 Fusion in a level 2 charger at 9:50 AM with fully depleted battery. I had my value charge profile set up as 10:00 AM to 2:00 PM as most expensive charging time. My vehicle charged through the whole time. Any idea as why this could have happened?Thanks jsamp 1 Quote Link to comment Share on other sites More sharing options...
RickEnergi Posted March 17, 2019 at 05:35 PM Report Share Posted March 17, 2019 at 05:35 PM (edited) Yes. The software is awful... We've had our 2018 since late September. Took about 2 months to get our car charging at home during our value period, working with Ford's MyFord Mobile Support (2nd tier, US-based in Dearborn). Sometimes what you setup on the website doesn't sync properly with the vehicle. Ours had been working fine for several months, then on Weds it charged at the wrong time. Not from the time change on Sunday, because it worked fine on Monday and Tuesday. After setting the Value Charge profile on a desktop computer, ensuring it's turned on, and seeing it sync, if that doesn't work go into the vehicle and play with the settings to get it to sync again and see if that does it. A new version of the backend of MyFord Mobile will be rolling out soon. Edited March 17, 2019 at 05:35 PM by RickEnergi Quote Link to comment Share on other sites More sharing options...
muzicman61 Posted March 19, 2019 at 02:39 PM Report Share Posted March 19, 2019 at 02:39 PM The vehicle will always charge when first plugged in. It will charge to 10% and then wait for the value charge times. My experience is it charges anywhere from about 7 to 12% despite the manual stating 10%. Quote Link to comment Share on other sites More sharing options...
RickEnergi Posted March 19, 2019 at 03:02 PM Report Share Posted March 19, 2019 at 03:02 PM The vehicle will always charge when first plugged in. It will charge to 10% and then wait for the value charge times. My experience is it charges anywhere from about 7 to 12% despite the manual stating 10%. I've read that, but I can tell you that we have not experienced this behavior. Every day my wife returns with the car in hybrid mode and the battery at 0% (at least in the winter, last Fall she sometimes had maybe 3% left). She plugs it in around 3:30. Value charge time is set for 7PM - 11AM. The car does not start charging until 7PM, unless that initial charge doesn't light the ring or trip an alert on the phone. At 7PM we get an alert that the car has started charging. It took many efforts to get this to work. Last Wednesday and Thursday it did not work right, it started charging right away. We unplugged it, and then plugged it back in after 7PM. On Thursday I re-synched via the website, and Friday it worked fine. jsamp 1 Quote Link to comment Share on other sites More sharing options...
muzicman61 Posted March 19, 2019 at 07:05 PM Report Share Posted March 19, 2019 at 07:05 PM I have noticed that on weekends it doesn't start charging right away, but waits until the value charge time. Like Rick said... it's crap software. There was an update to the mobile app today. Maybe we can hope it fixes some of the issues. Quote Link to comment Share on other sites More sharing options...
jsamp Posted March 20, 2019 at 05:23 AM Report Share Posted March 20, 2019 at 05:23 AM The vehicle will always charge when first plugged in. It will charge to 10% and then wait for the value charge times. My experience is it charges anywhere from about 7 to 12% despite the manual stating 10%. I've read that, but I can tell you that we have not experienced this behavior. Every day my wife returns with the car in hybrid mode and the battery at 0% (at least in the winter, last Fall she sometimes had maybe 3% left). She plugs it in around 3:30. Value charge time is set for 7PM - 11AM. The car does not start charging until 7PM, unless that initial charge doesn't light the ring or trip an alert on the phone. At 7PM we get an alert that the car has started charging. It took many efforts to get this to work. Last Wednesday and Thursday it did not work right, it started charging right away. We unplugged it, and then plugged it back in after 7PM. On Thursday I re-synched via the website, and Friday it worked fine. I used to believe the 10% charging line, but don't any more. My regular commute gets me home with ~10% battery. With my value charge starting at 3AM it is ready within +/-5 minutes of 7:00am. If I have driven extra and it is below 10% or even down into hybrid mode, the next morning it is nowhere near ready by 7am. MAYBE it is charging to 10% of the whole battery if it is extremely deep into hybrid mode when you plug in, but not 10% of the plug-in portion. That makes more sense to me. I only use the center screen for value charge settings, so don't have experience with MFM. But the only times it has not charged per my settings are when I have messed up and forgot to press "save" at the end of reprogramming. Quote Link to comment Share on other sites More sharing options...
muzicman61 Posted March 20, 2019 at 01:12 PM Report Share Posted March 20, 2019 at 01:12 PM Well not sure what is going on with the new MFM app update. But yesterday when I got home with 0% battery I plugged it in. It charged for 50 minutes to 13% (3:32pm to 4:22pm). Then it charged for 10 minutes to 14% (4:59pm to 5:09pm). The final charge was for 4 hours, 15 minutes (11:01pm to 3:16am). My value charge times are 11:00pm to 4:00am. I know I have also read on this forum that after the charging of the main battery is complete, the 12v battery is then charged. But I don't know if that is included in the MFM charge statistics. Quote Link to comment Share on other sites More sharing options...
gsxrboi600 Posted April 12, 2021 at 08:26 PM Report Share Posted April 12, 2021 at 08:26 PM I'll unplug the charger from the car if it starts charging right away at home when it isn't supposed. Usually after a couple tries, it works properly for me (waits for the value charge schedule). Hope this helps. jj2me 1 Quote Link to comment Share on other sites More sharing options...
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