bdginmo Posted December 31, 2015 at 07:00 PM Report Share Posted December 31, 2015 at 07:00 PM (edited) The following plot shows the kWh of energy provided by the HVB for my 60 mile commutes for the time I have owned the car collected from MyFord Mobile. During the first summer, the energy provided by the battery peaked around 5.85 kWh. During the second summer, it was around 5.7 kWh. And during this past summer, it was about 5.6 kWh. So the total degradation is about 0.25/5.85 = 4%. However, for the first winter, the average energy provided was about 5.5 kWh. The second winter was about 5.1 kWh. And this winter is appears to be around 4.8 kWh, but it has not gotten all that cold yet. So the degradation during the winter is about 13%. Degradation has much greater impact in winter than summer. Great data. Do you charge once or twice per day on average? How many times would you estimate that you have fully depleted and charged the battery? Edited December 31, 2015 at 07:00 PM by bdginmo Quote Link to comment Share on other sites More sharing options...
larryh Posted December 31, 2015 at 07:07 PM Report Share Posted December 31, 2015 at 07:07 PM (edited) I usually charge at most once per day except Saturday (I don't usually go anywhere on Saturday with the car). The battery is generally fully depleted twice per week. My commute to work is 16 miles round trip, so in the summer it is only depleted to 35% each day. However, in the winter, it is fully depleted. A 7.6 kWh battery is not enough for my 16 mile commute in the winter. I generally charge the car with a 240 V charger at 3:00 in the morning when the electric rates are low. I have driven 31,000 miles. Edited December 31, 2015 at 07:30 PM by larryh bdginmo and Hybridbear 2 Quote Link to comment Share on other sites More sharing options...
dperreno Posted January 11, 2016 at 09:47 PM Report Share Posted January 11, 2016 at 09:47 PM They recently released Sync 3 and told current owners to buy new cars if they want an upgrade. There have been many requests for a kit to upgrade vehicles fitted with MFT to Sync 3 and Ford has said that they absolutely will NOT offer such an option. They suggestion is that everyone buy brand new Fords to get Sync 3. You say Ford "will NOT" offer an upgrade kit, I say Ford "cannot." Sync 3 is a completely different system from My Ford Touch. It runs on a different operating system (Blackberry's QNX vs. Microsoft's Windows Embedded Auto), it uses different chipsets, and the touch screen technologies are different (capacitive touch screen instead of resistive). The only way to upgrade a My Ford Touch vehicle would be to swap out the entire system, which just isn't feasible, especially when you consider that My Ford Touch is offered on Ford's entire vehicle lineup. An upgrade kit is not the type of thing that any OEM presently offers or is likely to offer in the future. Aside from certain performance add-ons, OEMs are not in the business of upgrading their vehicles. They provide for fixing and maintaining your current car, but if you want an upgrade (different engine or transmission, optional heated seats, etc), you have to get that when you buy the car or wait until you buy your next one. Electronics work the same, BTW. You want the Apple interface, you buy an iPhone. While it may seem to some that this is a money grab by Ford to get you to buy a new car, to me it is an acknowledgement that the My Ford Touch was not meeting customer expectations, and the best way to fix that for future customers was to toss the old and go with the new. Quote Link to comment Share on other sites More sharing options...
openair Posted January 11, 2016 at 09:56 PM Report Share Posted January 11, 2016 at 09:56 PM (edited) to me it is an acknowledgement that the My Ford Touch was not meeting customer expectations, and the best way to fix that for future customers was to toss the old and go with the new.And so sorry too bad for the prior owners right? BTW there was a third party upgrade kit linked on these forums somewhere. So if a third party can do it, it's not a case of "can't." Edited January 11, 2016 at 10:03 PM by openair Quote Link to comment Share on other sites More sharing options...
mipmapped Posted April 1, 2016 at 06:02 PM Report Share Posted April 1, 2016 at 06:02 PM I finally got my new battery under warranty. See http://fordcmaxenergiforum.com/topic/4704-energi-hv-battery-replaced-under-warranty/ Timewellspent, TX NRG and shaggy314 3 Quote Link to comment Share on other sites More sharing options...
Fat Fusion Posted April 2, 2016 at 01:05 AM Report Share Posted April 2, 2016 at 01:05 AM Good deal. And I bought mine in Morgan Hill! Sorry to see Art left for Capitol Ford. Quote Link to comment Share on other sites More sharing options...
expresspotato Posted April 18, 2016 at 02:36 AM Report Share Posted April 18, 2016 at 02:36 AM You say Ford "will NOT" offer an upgrade kit, I say Ford "cannot." Sync 3 is a completely different system from My Ford Touch. It runs on a different operating system (Blackberry's QNX vs. Microsoft's Windows Embedded Auto), it uses different chipsets, and the touch screen technologies are different (capacitive touch screen instead of resistive). The only way to upgrade a My Ford Touch vehicle would be to swap out the entire system, which just isn't feasible, especially when you consider that My Ford Touch is offered on Ford's entire vehicle lineup. Well... Its "pin compatible" meaning the communication with everything in the car is essentially the same. http://www.oemautopartsco.com/products/myford-touch-sync-2-to-sync-3-upgrade jdbob 1 Quote Link to comment Share on other sites More sharing options...
stevedebi Posted April 18, 2016 at 04:12 PM Report Share Posted April 18, 2016 at 04:12 PM Well... Its "pin compatible" meaning the communication with everything in the car is essentially the same. http://www.oemautopartsco.com/products/myford-touch-sync-2-to-sync-3-upgradeI'm in between. I think it is technically feasible, but not cost effective. Most folks would not pay the money needed for that kind of upgrade (swapping everything out), and Ford is under no obligation to do it for free - folks bought their cars knowing that the current Sync was installed and part of the package they were paying for. Quote Link to comment Share on other sites More sharing options...
dperreno Posted May 16, 2016 at 02:02 PM Report Share Posted May 16, 2016 at 02:02 PM Well... Its "pin compatible" meaning the communication with everything in the car is essentially the same. http://www.oemautopartsco.com/products/myford-touch-sync-2-to-sync-3-upgrade Wow, that's great! I didn't think it was possible using the existing screen -- I wonder if it includes a new 8" screen as well? Speaking for myself, it's more than I'm willing to spend on the upgrade, get it down to $1k and I'll think about it. But I'm happy to see that it is possible and available to those willing to spend the cash. Quote Link to comment Share on other sites More sharing options...
Scribe Posted July 27, 2016 at 12:13 AM Report Share Posted July 27, 2016 at 12:13 AM I am also seeing this issue. My battery capacity dropped about 20% overnight after only 18 months of owning my 2014 Fusion Energi. Has anyone been able to get Ford to fix the problem? Will they replace the battery? Quote Link to comment Share on other sites More sharing options...
rbort Posted July 27, 2016 at 01:49 AM Report Share Posted July 27, 2016 at 01:49 AM What happened the day before to cause a 20% overnight drop? Can you recall the events of that day? How much you charged, where you drove, etc. Was it a hot day? -=>Raja. Quote Link to comment Share on other sites More sharing options...
Scribe Posted August 1, 2016 at 08:14 PM Report Share Posted August 1, 2016 at 08:14 PM Just a normal day in November, so it wasn't hot. Has anyone been able to get the battery fixed? I took my car in last week and the dealership did NOTHING to test it or fix it. They never even charged the battery. How does someone get the dealer to fix it? Quote Link to comment Share on other sites More sharing options...
JATR4 Posted August 2, 2016 at 12:30 AM Report Share Posted August 2, 2016 at 12:30 AM (edited) Just a normal day in November, so it wasn't hot. Has anyone been able to get the battery fixed? I took my car in last week and the dealership did NOTHING to test it or fix it. They never even charged the battery. How does someone get the dealer to fix it?Based on the information you have furnished, no one can tell what you are talking about. 20% drop? How did you measure that? Edited August 2, 2016 at 12:31 AM by JATR4 Quote Link to comment Share on other sites More sharing options...
bdginmo Posted August 2, 2016 at 02:54 AM Report Share Posted August 2, 2016 at 02:54 AM Just a normal day in November, so it wasn't hot. Has anyone been able to get the battery fixed? I took my car in last week and the dealership did NOTHING to test it or fix it. They never even charged the battery. How does someone get the dealer to fix it? What makes you think you lost 20% capacity? Quote Link to comment Share on other sites More sharing options...
JATR4 Posted August 4, 2016 at 06:39 PM Report Share Posted August 4, 2016 at 06:39 PM What makes you think you lost 20% capacity?Appears Scribe lost 100% interest. Quote Link to comment Share on other sites More sharing options...
bdginmo Posted August 5, 2016 at 02:46 PM Report Share Posted August 5, 2016 at 02:46 PM Appears Scribe lost 100% interest. Yeah, and if this is how the poster approached his dealer then it's no wonder they did "nothing". Sorry Scribe, but unless you can provide a more detailed narrative of the problem or some kind of evidence to support your claim then most of us are going to disregard it as baseless. Quote Link to comment Share on other sites More sharing options...
shaggy314 Posted September 26, 2016 at 05:23 AM Report Share Posted September 26, 2016 at 05:23 AM I'd like to know if Ford has a way of accurately measuring capacity and let us know... I have to go by limited information (MFM web page) that isn't as accurate. I've got 48,000 on my car and have seen charging going from ~ 5.2 kw down to 4 over the last 3.5 years (from over 2 hours to 1.5), but I don't have a plot map so it's really anecdotal. I have a spreadsheet of gas mileage, but MFM only show the last week or so of charging. I can get a little more out of the ChargePoint data since I do 50+% of my charging via them (workplace charger). My work days I'm doing 2 full drains (19 miles to work). On my last service visit, I asked for them to test my HVB and perhaps check its capacity and they tried to bill me for a $29 battery service (told me my 12 vt battery was fine). After my eyes stopped rolling I got them to remove it as I needed the HVB tested, I know my 12vt is fine. The same dealer wants me to come in for 45k service... which I cannot find listed in my Energi's service suggestions (it's every 10k & oil as needed). Quote Link to comment Share on other sites More sharing options...
dlb92 Posted September 27, 2016 at 12:05 AM Report Share Posted September 27, 2016 at 12:05 AM (edited) Well apparently now Ford corp faxes a 69 page manual for the dealerships to test your battery and it will cost you $400 in service. If they mysteriously find your battery has degraded you will not have to pay, but at 4.0Kwh they will in no way replace your battery (Someone got theirs replaced at 4.2 in April 2016, but I and many others have tried since with zero success, mine was at 3.7 when I took it in) Now they are pulling the manual stunt where YOU have to pay for them to check because they are being inundated with requests and this is their solution. Talk about great customer service and appreciation for their electric vehicle customers. Edited September 27, 2016 at 12:07 AM by dlb92 Quote Link to comment Share on other sites More sharing options...
shaggy314 Posted September 29, 2016 at 05:58 AM Report Share Posted September 29, 2016 at 05:58 AM It's funny that Tesla updates their cars all the time and Ford you have to pull teeth to get small MFT updates. They claim that the efficiency improvements to the 2017 Fusion were in software and not necessarily hardware or battery. How cool would it be for Ford to offer us that improved software to help US out? /sigh flyingcheesehead 1 Quote Link to comment Share on other sites More sharing options...
dlb92 Posted October 2, 2016 at 10:31 PM Report Share Posted October 2, 2016 at 10:31 PM (edited) Per the cmaxenergiforum: Posted Yesterday, 10:59 PM Feel free to contact the paralegal Karla at the law firm that may form a class action (Capstone, they got the Nissan Leaf owners settlement) . They are still researching whether such a case is possible, would be nice for more from here to join in. They cannot recruit clients or advertise, but you can call her 310-712-8142 to volunteer your information. or email at karla.Rubalcava@capstonelawyers.com All Energi owners, Cmax or Fusion should volunteer. (it is free) Posted Yesterday, 11:39 AMdontfret, on 30 Sept 2016 - 6:22 PM, said:I had a long 15 minute conversation with Ford Customer Service, which I recorded. I got the representative to state, on record (we were both recording the call), that the battery is warranted for 8 years or 100,000. I pressed him, warranted to do what - what capacity is it warranted to hold and deliver? So without a charge capacity specification of any type I am only guaranteed that there will be a battery physically present but it won't hold a charge? He finally replied, "unfortunately the warrantee is stating a specific time and mileage. Now like I said sir, and the reason I am being so adamant about this sir is because you are definitely not the first person contacting me here and asking me that type of information. That information is proprietary sir and cannot be divulged to customers". So Ford is on record that the warranty is time and distance, but offers no specification on which to base a warranty claim. Edited October 2, 2016 at 10:32 PM by dlb92 scout747 1 Quote Link to comment Share on other sites More sharing options...
scout747 Posted January 10, 2017 at 01:27 AM Report Share Posted January 10, 2017 at 01:27 AM I'm in the same boat. 2013 Ford Fusion Energi. Dealer is doing NOTHING. "Normal" degradation. This is NOT normal. I have contacted the Lawyer as others have...so frustrating and time consuming. dlb92 1 Quote Link to comment Share on other sites More sharing options...
bdginmo Posted January 10, 2017 at 01:37 AM Report Share Posted January 10, 2017 at 01:37 AM I'm in the same boat. 2013 Ford Fusion Energi. Dealer is doing NOTHING. "Normal" degradation. This is NOT normal. I have contacted the Lawyer as others have...so frustrating and time consuming. What is the kwh you are getting out of a full charge? Quote Link to comment Share on other sites More sharing options...
scout747 Posted February 1, 2017 at 08:12 PM Report Share Posted February 1, 2017 at 08:12 PM I have no idea, because my Ford dealer has had my car for an ENTIRE MONTH doing testing. Ford engineers now say "normal wear and tear." Mileage was showing 21-22, now showing 13-14. I never paid attention to KWH bc I am a layperson and I just wanted to drive my car and forget about all technical stuff. I was never told ANYTHING about charging TOO MUCH. I am so disappointed in Ford. I am currently on hold with Ford Customer relationship center, I have been on hold for like 30 minutes. And, I know this is a pointless phone call, because if my dealer has had the car a month and done days and days of testing and wasting several cycles of my battery/putting more miles on my car, and they can't get Ford to get a new battery, how can I? dlb92 1 Quote Link to comment Share on other sites More sharing options...
dlb92 Posted February 4, 2017 at 04:16 AM Report Share Posted February 4, 2017 at 04:16 AM Let us know if anything happens. Quote Link to comment Share on other sites More sharing options...
bwheetley Posted February 11, 2017 at 06:06 PM Report Share Posted February 11, 2017 at 06:06 PM What is the kwh you are getting out of a full charge? How do you determine how many kwh you are getting out of a full charge? Quote Link to comment Share on other sites More sharing options...
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