lars_stenstedt Posted September 7, 2015 at 04:30 PM Report Share Posted September 7, 2015 at 04:30 PM I have a home 240 V charging station. I recently traded in my C Max energi and I NEVER had any issue with charging - so I'm pretty confident the home charging station is working fine. With my new 2015 Fusion Energi I carefully plug in the charging and periodically it starts to charge (the ring lights come on, and the charging unit indicates "charging") but then stops/stalls at about 1 or 2 miles worth of charge. When it first happened I assumed I hadn't quite plugged in the charger etc; but I've now very carefully experimented/monitored things, and it just seems like once in a while it starts to charge but then stalls. If I get in the car and turn it on, the dashboard charger will indicate "charging" but it'll just show additional hours to charge (when I first start charging it'll show a completion time about 2.5 hours from start, if it stalls in the night I'll check in the morning and it'll just show that time plus another 2.5 hours). I've looked at the connectors and all seems fine. And when I just unplug and replug it works fine. And as far as I can tell this only happens when I start a charge from full zero. Anybody see anything like this? I'll take it into the dealer but I'm afraid they'll plug it, have it work fine and give me a "no problem found" conclusion.... Quote Link to comment Share on other sites More sharing options...
Timewellspent Posted September 7, 2015 at 05:43 PM Report Share Posted September 7, 2015 at 05:43 PM It sounds like you have value charging times set. Is that the case? It will light the ring that you have made the connection and will go out until the time you have set to start charging. jeff_h 1 Quote Link to comment Share on other sites More sharing options...
lars_stenstedt Posted September 7, 2015 at 07:51 PM Author Report Share Posted September 7, 2015 at 07:51 PM Yeah, sorry forgot to mention. I checked (and double checked) and none of the "value charging" settings are on. It's all set to default and the default is the normal. It's almost like occasionally there's a bug which makes it *think* it's in value charging mode. Also this "stalling" of the charging happens mostly at night (that's when I usually charge) and that's when a "value charge" would kick in anyway..... The ring lights up like it's charging, so I'm sure it's starting. It just seems to occasionally stall out (stop charging) at 1 mile worth of charge. Quote Link to comment Share on other sites More sharing options...
murphy Posted September 7, 2015 at 08:05 PM Report Share Posted September 7, 2015 at 08:05 PM Do you have a big air conditioner that might be starting up and causing a voltage drop which makes the car think there is a wiring problem? On second thought I would expect an error condition if that happened. Try the 120 volt charger that came with the car to see if it works. Hybridbear 1 Quote Link to comment Share on other sites More sharing options...
lars_stenstedt Posted September 7, 2015 at 11:48 PM Author Report Share Posted September 7, 2015 at 11:48 PM Good thought on the voltage drop, but yeah, no error condition on the charger unit. I will try the 120 volt charger and see if it ever happens with that one if no other ideas come to mind.... Quote Link to comment Share on other sites More sharing options...
murphy Posted September 8, 2015 at 12:06 AM Report Share Posted September 8, 2015 at 12:06 AM Turn off the power before doing any of the following. Is your 240 volt charging station hardwired to the power source or does it plug into a receptacle? If it's the plugin version check the tightness of the screws that connect the wires to the back of the receptacle. Hopefully it was not wired with aluminum wire. It's also possible for the breaker in the panel to have loose screws of for their to be a bad connection where the breaker snaps onto the bus bar in the panel. Hybridbear 1 Quote Link to comment Share on other sites More sharing options...
Timewellspent Posted September 8, 2015 at 08:04 PM Report Share Posted September 8, 2015 at 08:04 PM Yeah, sorry forgot to mention. I checked (and double checked) and none of the "value charging" settings are on. It's all set to default and the default is the normal. It's almost like occasionally there's a bug which makes it *think* it's in value charging mode. Also this "stalling" of the charging happens mostly at night (that's when I usually charge) and that's when a "value charge" would kick in anyway..... The ring lights up like it's charging, so I'm sure it's starting. It just seems to occasionally stall out (stop charging) at 1 mile worth of charge. Where are you checking the value charge settings, in the car or from MFM? If not the car, check there to make sure it is set to charge now. Did the 120v EVSE make any difference? Hybridbear 1 Quote Link to comment Share on other sites More sharing options...
lars_stenstedt Posted September 10, 2015 at 02:55 PM Author Report Share Posted September 10, 2015 at 02:55 PM 240 volt charger is hard wired. Haven't had the chance to try on 110 yet - it's a pain to string out the long extension cord. It's been pretty warm here lately (California, Bay Area).....when it's warm and the car is charging there is a fan that kicks on to keep the battery cool (in the back). When it's failed to charge, or stalled charging I haven't been noticing the fan....so I'm wondering if it's something along those lines; if the battery is too hot (because the fan isn't working) it just stops charging? Then when I unplug and replug in (in which case it always works and fully charges) the car/battery has had a chance to cool. I'm going to take it into the dealer in the next week or two as my schedule allows, and I'm preparing my "case" and load of evidence to try and direct them. At the moment I'd steer them that way - checking out that the charging cooling system is properly working. Quote Link to comment Share on other sites More sharing options...
Rhynri Posted September 14, 2015 at 12:08 AM Report Share Posted September 14, 2015 at 12:08 AM That was my thought too Lars, that somehow your battery isn't being properly cooled, so the charging stops to wait for it to cool down. Quote Link to comment Share on other sites More sharing options...
FordService Posted September 14, 2015 at 04:14 PM Report Share Posted September 14, 2015 at 04:14 PM 240 volt charger is hard wired. Haven't had the chance to try on 110 yet - it's a pain to string out the long extension cord. It's been pretty warm here lately (California, Bay Area).....when it's warm and the car is charging there is a fan that kicks on to keep the battery cool (in the back). When it's failed to charge, or stalled charging I haven't been noticing the fan....so I'm wondering if it's something along those lines; if the battery is too hot (because the fan isn't working) it just stops charging? Then when I unplug and replug in (in which case it always works and fully charges) the car/battery has had a chance to cool. I'm going to take it into the dealer in the next week or two as my schedule allows, and I'm preparing my "case" and load of evidence to try and direct them. At the moment I'd steer them that way - checking out that the charging cooling system is properly working. Hi lars, I want to look into this further. Please private message me your VIN, updated mileage, best daytime phone number, full name, and dealer name/location. Meagan Quote Link to comment Share on other sites More sharing options...
lars_stenstedt Posted September 22, 2015 at 01:22 PM Author Report Share Posted September 22, 2015 at 01:22 PM (edited) Meagan: sure can do. I'd rather not post my VIN though, let me know the email etc and I'll send that info. redacted I've been out of town, but still having variations of this problem. "Stalls" or stops charging sometimes at 1 or 2 miles charge, now more recently stalling at about 10 miles charge. Edited September 22, 2015 at 06:13 PM by murphy Quote Link to comment Share on other sites More sharing options...
meyersnole Posted September 22, 2015 at 01:40 PM Report Share Posted September 22, 2015 at 01:40 PM (edited) Meagan: sure can do. I'd rather not post my VIN though, let me know the email etc and I'll send that info. redacted I've been out of town, but still having variations of this problem. "Stalls" or stops charging sometimes at 1 or 2 miles charge, now more recently stalling at about 10 miles charge.Just hover over her name at the top of her post (FordService) and select Send Message from the dialog that pops up. That will send a private message. Edited September 22, 2015 at 06:13 PM by murphy Quote Link to comment Share on other sites More sharing options...
lars_stenstedt Posted September 22, 2015 at 02:38 PM Author Report Share Posted September 22, 2015 at 02:38 PM ah, thanks Quote Link to comment Share on other sites More sharing options...
Hybridbear Posted September 22, 2015 at 06:01 PM Report Share Posted September 22, 2015 at 06:01 PM Meagan: sure can do. I'd rather not post my VIN though, let me know the email etc and I'll send that info. redacted I've been out of town, but still having variations of this problem. "Stalls" or stops charging sometimes at 1 or 2 miles charge, now more recently stalling at about 10 miles charge.I'd also recommend deleting your e-mail address from this post... Quote Link to comment Share on other sites More sharing options...
murphy Posted September 22, 2015 at 06:13 PM Report Share Posted September 22, 2015 at 06:13 PM I'd also recommend deleting your e-mail address from this post...I took care of it. Hybridbear and meyersnole 2 Quote Link to comment Share on other sites More sharing options...
FordService Posted September 23, 2015 at 03:33 PM Report Share Posted September 23, 2015 at 03:33 PM Just hover over her name at the top of her post (FordService) and select Send Message from the dialog that pops up. That will send a private message. Thanks for helping out! Meagan meyersnole 1 Quote Link to comment Share on other sites More sharing options...
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