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VHR not being Processed by Sync Website Today


murphy
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There's no rush. Just let me know if you need assistance with anything. :)

 

Kim

The Focus Electric still doesn't work. The error I get can be seen in the pic below.

th_8D7F0BD5-0BCF-44DE-B726-2304A82EC458_

 

I think the federal specification that mandated TPMS says when it is 25% low.  That would be 26.25 or lower.  It's a gross error measurement which is not useful for keeping the tires inflated.  The actual pressures are available with a bluetooth OBD II interface and the Forscan Windows software.  That's a major inconvenience using a laptop to check tire pressures.  It could have easily been included in the user interface.

Torque Pro can also be used if you have the needed PIDs. This is what I use. It really has helped me to appreciate the impact of temperature on tire pressure. Leaving home in the morning from our heated underground garage with the tires at about 65-70 F the pressures are around 41. When the car sits outside in single digit weather all day at work the pressures are around 37 when going home. The tire pressure drops about 1 PSI for every 10 F drop in temperature.

Edited by Hybridbear
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"Server Connection Error.  The report cannot be submitted at this time.  Please try again later."

 

Thanks, openair! 

 

Click on the picture and it gets bigger.

 

It looks like the photo may be added from Photobucket. Unfortunately, I'm blocked from viewing the picture from my work computer. I remember speaking with you a few months back on the Ford Fusion Hybrid Forum about the Focus. Since I already have your information, I'm going to send you a PM on this forum just to verify a few things. Keep an eye out! :)

 

Kim

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I started this thread 10 days ago because two VHRs that I ran never showed up.

Today at 7:40 AM and 7:46 AM I received notifications via text and email that a VHR was available on the website.

The VHR on the website was the last one that I ran on 2/10 so at least the newest one was not replaced with older ones.

:detective: :headscratch: :redcard:

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I started this thread 10 days ago because two VHRs that I ran never showed up.

Today at 7:40 AM and 7:46 AM I received notifications via text and email that a VHR was available on the website.

The VHR on the website was the last one that I ran on 2/10 so at least the newest one was not replaced with older ones.

:detective: :headscratch: :redcard:

 

Same happened with one of mine... ran the VHR for my car and when I got home and went into email 20 minutes later, notice was there and went into account and VHR was there and looked good.

 

Next day did the same with her car, got home and no email... logged into syncmyride and nada.  Then 4 days later the notice shows up in email and clicked the link and went to VHR and all was well.  Why it spent 4 days in the twilight zone I have no idea.

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It looks like the photo may be added from Photobucket. Unfortunately, I'm blocked from viewing the picture from my work computer. I remember speaking with you a few months back on the Ford Fusion Hybrid Forum about the Focus. Since I already have your information, I'm going to send you a PM on this forum just to verify a few things. Keep an eye out! :)

 

Kim

That's correct. I'm sorry that the pic wasn't available to you. When a Photobucket pic is embedded full-size in a post are you able to view it (like below)? I didn't post the pic full-size because some users don't like that so I've tried to start doing thumbnails instead. I didn't realize that the thumbnail prevented you from viewing it, sorry!

8D7F0BD5-0BCF-44DE-B726-2304A82EC458_zps

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That's correct. I'm sorry that the pic wasn't available to you. When a Photobucket pic is embedded full-size in a post are you able to view it (like below)? I didn't post the pic full-size because some users don't like that so I've tried to start doing thumbnails instead. I didn't realize that the thumbnail prevented you from viewing it, sorry!

 

There's no need to apologize! I can see that last image perfectly. :) 

 

Kim

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At Kim's suggestion, I navigated via the i to "Apps" and then ran a VHR. It worked. I don't know if it was because of accessing it a different way or if the previous issues I had were due to a problem outside the car.

 

Sounds like maybe a software bug that will be work fine once your car gets the next Sync upgrade(?)

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At Kim's suggestion, I navigated via the i to "Apps" and then ran a VHR. It worked. I don't know if it was because of accessing it a different way or if the previous issues I had were due to a problem outside the car.

 

Yay! I just pulled up your account to verify that it did go through.

 

I'm not sure why the voice command isn't being accepted, but I'm glad to hear that the report finally went through. I would normally recommend performing a master reset in an attempt to resolve this, but I know you're worried about losing the MyFord Mobile settings.

 

In case you do decide to perform the master reset, I wanted to leave you with a link to the instructions at least: http://support.ford.com/sync-technology/perform-master-reset-sync-myford-touch

 

Kim

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