chevyguygonebad Posted November 28, 2014 at 07:12 PM Report Share Posted November 28, 2014 at 07:12 PM I am having a problem with my ford mobile. As you can see in the screen shot everything has a red x over it. Also the the 2 middle menu buttons on the bottom are grayed out and i have no idea what hidden features are in there as i am unable to click them. :) On the battery screen all it tells me is the state of charge so i know that it is connecting to my car as the miles match with the cars info screen. Quote Link to comment Share on other sites More sharing options...
Kybuck Posted November 28, 2014 at 08:01 PM Report Share Posted November 28, 2014 at 08:01 PM Did you do the 24 hour confirmation in your car? If so, clear the app data and log back in - that fixed the same problem for me. Quote Link to comment Share on other sites More sharing options...
chevyguygonebad Posted November 28, 2014 at 09:32 PM Author Report Share Posted November 28, 2014 at 09:32 PM it has been over 24 hours and it has not asked me yet to reconfirm yet. Are these settings only available after the 24 hour reconfirm? Quote Link to comment Share on other sites More sharing options...
Cody Permann Posted November 29, 2014 at 02:18 PM Report Share Posted November 29, 2014 at 02:18 PM Yes, those settings will become available after the 24-hour reconfirmation in your car. Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted December 1, 2014 at 08:52 PM Report Share Posted December 1, 2014 at 08:52 PM it has been over 24 hours and it has not asked me yet to reconfirm yet. Are these settings only available after the 24 hour reconfirm? Hey chevyguygonebad, If you never received that second confirmation message on your MyFord Touch screen, try deleting the VIN and adding it again. I recommend doing this from a computer instead of the mobile app. You'll need to accept the first message again from the screen in the Fusion, then accept the second one 24 hours later. Let me know if you never get that second message. Kim chevyguygonebad 1 Quote Link to comment Share on other sites More sharing options...
chevyguygonebad Posted December 3, 2014 at 09:37 PM Author Report Share Posted December 3, 2014 at 09:37 PM Hey chevyguygonebad, If you never received that second confirmation message on your MyFord Touch screen, try deleting the VIN and adding it again. I recommend doing this from a computer instead of the mobile app. You'll need to accept the first message again from the screen in the Fusion, then accept the second one 24 hours later. Let me know if you never get that second message. KimI did this and it is working. Thanks. jeff_h 1 Quote Link to comment Share on other sites More sharing options...
FordIVTteam Posted December 4, 2014 at 01:55 AM Report Share Posted December 4, 2014 at 01:55 AM I did this and it is working. Thanks. Awesome! You're welcome. :) Kim Quote Link to comment Share on other sites More sharing options...
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