dnorris78 Posted February 27, 2014 at 04:30 PM Report Share Posted February 27, 2014 at 04:30 PM Is any one having problems with MFM? Quote Link to comment Share on other sites More sharing options...
Bills_Fusion_Energi Posted February 27, 2014 at 04:43 PM Report Share Posted February 27, 2014 at 04:43 PM This morning on 2/27/14 I made two trips with my vehicle and when I returned home the MyFordMobile Web site only reported the first trip which ended at 7:15 AM. The MyFordMobile Web site Vehicle Locator also reported my vehicle to be away from my HOME location by about 200 FT, because of this error MyFordMobile indicated the vehicle was NOT at the Home location. I made multiple attempts to UPDATE MyFordMobile using the Update button and all attempts failed. I plugged my 120V charger into the vehicle and even though the Value Charge option on the vehicle AND the MyFordMobile Web site shows the DEFAULT profile (AWAY FROM HOME) to start charging at 1AM and end at 7AM the vehicle started charging immediately. MyFordMobile indicates that the vehicle is UNPLUGGED. Multiple attempts to UPDATE while charging also failed. The Miles left on the Battery in the vehicle showed 29 and the Miles left on the Battery on MyFordMobile shows 31. I currently use a Cell Phone that uses the AT&T Network and AT my HOME location it always shows an extremely strong signal (4 bars), probably because the Cell towers are located about 250 Ft from my House. I checked my cell phone after the MyFordMobile update failures and all functions, text/E-mail/phone calls/internet access operate normally as usual. The charging cycle ended at approximately 8:45 AM but MyFordMobile still indicates the vehicle is unplugged with 31 miles on the Battery while UPDATES are still failing. After turning the vehicle’s ignition switch to ON, the vehicle indicates the Battery is 100% charged at 33 miles and the Navigation screen shows the CORRECT HOME location (NOT the 200 FT error that MyFordMobile shows). I never received a “Charge Complete” notification from MyFordMobile and the MyFordMobile Activity Log does NOT have ANY entries for TODAY. The MyFordMobile “My Account” – “Key Personalization” – “Key Usage Log” shows “Data Not Available” in RED letters. At 9:10 AM I started getting “Service or Network Error” when trying to display ANY of the MyFordMobile pages, that condition ended about 5 minutes later but Updates still fail and “Vehicle location” – “Battery Charge” – “Trip & Charge Log” are still showing errors or missing last trip and charge event. Quote Link to comment Share on other sites More sharing options...
murphy Posted February 27, 2014 at 04:47 PM Report Share Posted February 27, 2014 at 04:47 PM It's down for me. I get a network error when I try to sign in. Quote Link to comment Share on other sites More sharing options...
Eric4539 Posted February 27, 2014 at 04:50 PM Report Share Posted February 27, 2014 at 04:50 PM Service or Network Error for me too. Quote Link to comment Share on other sites More sharing options...
jeff_h Posted February 27, 2014 at 06:00 PM Report Share Posted February 27, 2014 at 06:00 PM I had similar experience as one noted above -- got to work and went into MFM, said my car was still sitting at home in garage and fully charged... however the status of my wife's car was fine, location and charge level were correct. But now it seems like things on the site are working OK, and the trip to work that I took this morning is in the driving history. Quote Link to comment Share on other sites More sharing options...
dnorris78 Posted February 27, 2014 at 08:18 PM Author Report Share Posted February 27, 2014 at 08:18 PM Looks like MFM is back up and running. I am getting updates now from the car. Quote Link to comment Share on other sites More sharing options...
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