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What's the oil capacity of a 2013 Fusion Energi - Manual says 4.5q, dealer says 6q


Neil
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I just took my car into the dealer for an oil change, and they said they put 6 quarts in, even though the owner's Manual says it only takes 4.5 quarts.  I looked up the regular Fusion with the Ecoboost 2 liter engine, and it is listed as taking 5.7 quarts, but the Energi has the Atkinson Cycle 2 liter engine, which is listed as 4.5 quarts.    When I talked to the dealer they said it was a misprint in the manual.  

 

Anyone? 

Edited by Neil
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I just took my car into the dealer for an oil change, and they said they put 6 quarts in, even though the owner's Manual says it only takes 4.5 quarts.  I looked up the regular Fusion with the Ecoboost 2 liter engine, and it is listed as taking 5.7 quarts, but the Energi has the Atkinson Cycle 2 liter engine, which is listed as 4.5 quarts.    When I talked to the dealer they said it was a misprint in the manual.  

 

Anyone? 

This chart

 

https://www.fcsdchemicalsandlubricants.com/main/quickref/oilchart.pdf

 

says 4.5 quarts including oil filter.

 

However this chart also says 0W-20 which is known to be in error per the Ford Service rep on the forum.

 

Have you checked the dipstick to see what the oil level is?

Edited by murphy
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The Dealer called me this morning.  He said he looked into it and I'm right that the 2013 Energi only takes 4.7 quarts.  He said he checked with the tech who actually serviced the car and they said they only put 5 quarts in.  Where the misunderstanding came from was it changed for the 2013 model year - previous model years took 5.7, he said.  I didn't have the heart to tell him that 2013 is the first model year for the Energi, and the correct amount is 4.5, not 4.7.  

 

Regardless, I checked the oil level yesterday after leaving the dealership and it is right at the full level, so I got lucky.  I'm guessing an extra 1/2 quart won't make a difference.  

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Did you let the car sit for at least 15 minutes before you checked the oil level so the oil in the upper passages could drain back down?

 

Good tip - yes, it sat in the parking garage for a couple of hours before I checked it.  One other thing that kind of bothers me is it states on the receipt that they reset the Oil Life indicator, but it wasn't reset - It was still at 54%, just like when I brought it into the dealership.  That is no big deal (I reset it myself), but it makes me wonder if they really rotated the tires.   It says on the receipt they did, but obviously the receipt doesn't accurately reflect what they did - it says they put 6 quarts of oil in, they only put 5 in.  it says they reset the oil life indicator, they didn't.  It says they updated the Sync software, but it's at the same REV level as when I brought it in.  How do I know if they even changed the oil Filter?  

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