Phatman Posted January 7, 2014 at 04:07 AM Report Share Posted January 7, 2014 at 04:07 AM Is anyone having problem with their charge port door. Mine is stuck and I can't get it open. It happened on one of the coldest day we are having on the East Coast. Is this a coincidence? Any thoughts or trick on getting it open. Thanks. Quote Link to comment Share on other sites More sharing options...
larryh Posted January 7, 2014 at 10:45 AM Report Share Posted January 7, 2014 at 10:45 AM I have not experienced any problems. You can read about others experiences here: http://fordcmaxenergiforum.com/topic/1924-electric-charging-door-freezing-closed/?hl=%2Bcold+%2Bdoor+%2Bcharge Quote Link to comment Share on other sites More sharing options...
FordService Posted January 7, 2014 at 02:54 PM Report Share Posted January 7, 2014 at 02:54 PM (edited) Is anyone having problem with their charge port door. Mine is stuck and I can't get it open. It happened on one of the coldest day we are having on the East Coast. Is this a coincidence? Any thoughts or trick on getting it open. Thanks. I responded to your other thread, Phatman. Ashley Edited January 7, 2014 at 02:55 PM by FordService Quote Link to comment Share on other sites More sharing options...
Phatman Posted January 7, 2014 at 05:51 PM Author Report Share Posted January 7, 2014 at 05:51 PM I responded to your other thread, Phatman. Ashley Quote Link to comment Share on other sites More sharing options...
Phatman Posted January 7, 2014 at 05:51 PM Author Report Share Posted January 7, 2014 at 05:51 PM Thanks Quote Link to comment Share on other sites More sharing options...
edwarj3 Posted January 8, 2014 at 01:20 AM Report Share Posted January 8, 2014 at 01:20 AM I have been having trouble with mine for the last few weeks. It started getting hard to open and just today it started not closing all the way. I'm hoping it gets better when the weather gets a bit warmer, if not I guess its time for another trip to the dealer. Quote Link to comment Share on other sites More sharing options...
murphy Posted January 8, 2014 at 02:00 AM Report Share Posted January 8, 2014 at 02:00 AM I have been having trouble with mine for the last few weeks. It started getting hard to open and just today it started not closing all the way. I'm hoping it gets better when the weather gets a bit warmer, if not I guess its time for another trip to the dealer.Have you or anyone else rotated the door by hand?That can damage the latching mechanism. Quote Link to comment Share on other sites More sharing options...
Phatman Posted January 8, 2014 at 02:55 AM Author Report Share Posted January 8, 2014 at 02:55 AM Unfortunately, I have. Mine would pop up but won't rotate. So I had to rotate to access the port. I guess I am making a trip to the dealer too. Quote Link to comment Share on other sites More sharing options...
Phatman Posted January 8, 2014 at 02:57 AM Author Report Share Posted January 8, 2014 at 02:57 AM I posted this in another thread: A quick update. I initially tried to warm the port door with a hair dryer. Thinking maybe it's frozen shut. It didn't work. I had just closed it 25 minutes ago from an unheated garage at work before coming home. I gave up trying to open it. Overnight temp got down to 3F. The next morning, the port door popped up but did not 'spin' open. I was able turn it open. Quote Link to comment Share on other sites More sharing options...
Phatman Posted January 8, 2014 at 03:04 AM Author Report Share Posted January 8, 2014 at 03:04 AM There's a person posting on this site with the name of FordService. Do you know if they are legitimate Ford representative? Quote Link to comment Share on other sites More sharing options...
Fat Fusion Posted January 8, 2014 at 03:45 AM Report Share Posted January 8, 2014 at 03:45 AM IMO have your dealer look at it and replace parts as needed. It should work perfectly. Quote Link to comment Share on other sites More sharing options...
murphy Posted January 8, 2014 at 10:21 AM Report Share Posted January 8, 2014 at 10:21 AM There's a person posting on this site with the name of FordService. Do you know if they are legitimate Ford representative?Yes they are. There are two Ford representatives on the forum. Quote Link to comment Share on other sites More sharing options...
Phatman Posted January 8, 2014 at 06:35 PM Author Report Share Posted January 8, 2014 at 06:35 PM Another update. The temperature here is now around high teens. The charge port door now working normally. Let's hope it will last. Thanks all for the input. Quote Link to comment Share on other sites More sharing options...
smokewagon Posted January 8, 2014 at 07:19 PM Report Share Posted January 8, 2014 at 07:19 PM IMHO the charge port door seems to be one of the cheap things on this car, I mean it works OK but looking at long term wise getting used twice a day it looks like a problem down the road.Why didn't they just use another door just like the fuel door then you wouldn't have to design a whole new component to begin with also I would be more comfortable if it locked close just like the fuel door. smokewagon, Quote Link to comment Share on other sites More sharing options...
FordService Posted January 9, 2014 at 03:24 PM Report Share Posted January 9, 2014 at 03:24 PM Another update. The temperature here is now around high teens. The charge port door now working normally. Let's hope it will last. Thanks all for the input. Glad everyone is working, Phatman. Just let me know if you need anything else. Ashley Quote Link to comment Share on other sites More sharing options...
shaggy314 Posted January 13, 2014 at 09:09 PM Report Share Posted January 13, 2014 at 09:09 PM Since I'm charging up around twice per day, I worry about the fancy door breaking. I hope, if it is going to fail, it will do it while in warranty. I'd have rather had the Volt door (like a fuel door release) or even the Leaf's pop up (like the gas door). Not sure the reason behind the fancy rotate and click. What is it's rated MTBF? Quote Link to comment Share on other sites More sharing options...
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