frbill Posted October 29, 2013 at 06:13 PM Report Share Posted October 29, 2013 at 06:13 PM Is anybody else noticing that MFM seems to be down. I have been trying to login since 11AM CST and it says down for scheduled maintenance. Just curious. Peace, Father Bill Quote Link to comment Share on other sites More sharing options...
murphy Posted October 29, 2013 at 06:16 PM Report Share Posted October 29, 2013 at 06:16 PM Is anybody else noticing that MFM seems to be down. I have been trying to login since 11AM CST and it says down for scheduled maintenance. Just curious. Peace, Father Bill Dear MyFord Mobile User, On behalf of Ford Motor Company, we want to keep you in the loop on the previously communicated maintenance for MyFord Mobile. As we strive to merge the Focus Electric and Plug-in Hybrid versions of the MyFord Mobile App into one streamlined version for a better ongoing consumer experience, we plan to make another update to MyFord Mobile on October 29, 2013 9:00 AM EST. How will this impact you? ·The MyFord Mobile website and mobile app will not be functional for approximately 8 hours during the maintenance period. During this period you will see the message “Service or Network Error”. ·No action will be required on your part – if you previously downloaded the new MyFord Mobile app, it will function as intended after this maintenance period is complete. The new MyFord Mobile is up and running for C-MAX Energi and Fusion Energi customers. As you may recall, we sent you an email on October 13 saying that we were unable to execute the planned changes and you should use the older version of the app. That statement was incorrect; C-MAX Energi and Fusion Energi customers are able to use the new MyFord Mobile App that became available on Sunday morning, October 13. We apologize for any inconvenience. Should you have any issues, please call the Customer Relationship Center at 1-800-392-3673. After the language prompt please select option 3 and then option 4 to be connected with the team that interacts with consumers on Ford’s In-Vehicle Technology. The hours of operation are 11:30 AM – 8:00 PM M-F and 11:30 AM – 5:00 PM Saturday (ET). Regards, Beth Profitt MyFord Mobile Manager, Connected Services Ford Motor Company Garett Carr Electric Vehicle Marketing Manager Ford Motor Company bwehry 1 Quote Link to comment Share on other sites More sharing options...
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