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Found 2 results

  1. I just got my 2014 Energi (which is a great step up from my 2010 Fusion Hybrid). But I'm having an issue with the SirusXM traffic that I haven't seen listed in this or any other forum. The connection to Sirius seems fine (i.e., I can see all the Travel Link info and when listing all the options in settings they show as "subscribed"), however traffic rerouting and alerts seems to be non-existent. On the map, I do see the red traffic lines and the updated ETA reflect the flow of traffic, but if I go to "Traffic On Route" it says there are no incidents. Even on a 165 mile drive where it says 2h:30m and then after downloading the traffic flow it added 30+ minutes to the ETA (now shows 3h:04m) I see "no incidents on route" when checking the corresponding Travel Link screen. I also see no pop-ups alerting me of a traffic incident and I am not offered an alternative route. I have the rerouting setting set to "manual" and show all traffic alerts to "on". Even with "automatic rerouting" it doesn't do anything. I've refreshed the SiriusXM link (which I don't think is the problem since the red lines and ETA accurately reflect traffic flow) and I did a Master Reset of the system. No luck. Anyone ever seen this or know how the traffic alerting / rerouting is supposed to work? Thanks!
  2. Hey folks. For those off you who have had your car for more than 6 months, did your audio account stop working. Mine did. I thought, perhaps, my subscription was over. I logged into my SiriusXM account and it shows a 5 year complimentary infotainment (Travel Link) account and a 5 year complimenary audio account . I contacted Sirus and they say it was a 6-month complimentary audio account. My account continues to show a 5 year audio account, however. What gives?
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