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Quick warning. Purchased new 2015 Ford Fusion Energi mid-Oct. After 27 days driving I had a fault when charging error message. What you may not know is as soon as your EV battery bank is depleted & is not accepting a charge, you can not drive your vehicle. It will not move even though it has an ICE. Took it to dealer and it took 20 days for the car to be fixed. Multiple calls between dealer & Ford engineers. Replaced just about every part imaginable. Was happy when I finally got car back. 28 days later, same charge fault. Now they've had the car for 4 more weeks and still don't have a fix. In total I've owned the car for 103 days. 55 days the car worked 48 days the car has been sitting at the dealer trying to be repaired. I don't know what the resolution will be nor the timing, but if you have this issue be ready for a long frustrating road. Ford may have built a great car, but I'd question their ability to diagnose and service the charging system. If I try hard, I can almost remember what my car looked like...

I bought a 30 amp Siemens charger in September 2013. It has worked perfectly until today when I got a "fault" light. I didn't know where to start so I called Siemens 800-743-6367. A got a very responsive customer service person who told me to do a "hard" set by unplugging it for 1.5 hours. She started a service request and a tech called me within 1/2 hour. He said there is also a soft set by pressing the start button twice, but that since we were already into the hard reset, let that finish and he would call me and check the result. He called right on time, we plugged it back in and it works great. He gave me his personal number in case the problem comes back. GREAT SERVICE!. ChuckJ