I have a 2015 Fusion Energi that I bought new. The car will not take a charge at home. I plugged it in overnight but zero charge. The indicator ring does not light up either. The lights on the charger do not indicate any problem. I disconnected the 12V battery to try and reset the system but that did not work. I was able to charge it at a ChargePoint station but the indicator ring still did not illuminate at ChargePoint. The home charger was replaced by Ford a few years ago on a recall for fire potential.
Before I purchase a new home charger, any suggestions on what the issue could be? Why does the indicator ring not work?
Thanks,
Steve