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Purchased car last March. Have had the car into the dealer 6 times for these problems,. They say that the car is throwing a fault code (which is directly related to these systems) but because they cannot get the problem to repeat when it is in their posession, they cannot do anything about it. I have taken videos, but they will not accept that. I told them to keep the car for a week and have the service mgr drive it to and from work every day. They said they would, but only had him drive it one day and then returned it to me because he could find nothing wrong. Ford Motor Company assigned a person to my "case" and then my dealership was sold a month later and she never contacted me again and doesn't respond to my voicemails. I have a failure in one of these two systems about every 3-4 days. (the other system is the automatic intellegent door locks) I keep a log in my phone and try to note each failure when it happens but know that I'm not catching everything. My kids, my friends, my husband all have seen these problems. The Rear backup and rear side sensors do not beep when car is in reverse and there is a moving object directly behind or off to the side of the car (another car sitting a few feet behind mine or a child that ran right behind my car). Front sensor does not go off when a car pulls out directly in front of me from a driveway. Also during a repeated event (ie. a wall at the end of a freeway exit that I take all the time) It sees the wall as an obstical about 80% of the time. 36 failures have been noted. The collision avoidance system is harder to note failures in because you have to know when it "should" be going off to know that it failed to do so. I would like to know if anyone else is having any problems with these? Maybe you are, but just haven't really paid attention to it or you just don't realize how often it is happening?
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I had heard from someone that there is a functionality that allows you to bring up a graphic of the car on the left LCD screen when you are either backing up or pulling into a space that shows how close or far you are from an object. This is in addition to the rear view camera that comes on the big LCD when you put the gear in reverse. I, for the life of me, cannot find it. Does anyone know if this even exists or am I chasing a ghost??
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- Reverse sensors
- front sensors
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