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Anyone experiencing intermittent transmission problems with their FFE? I have an almost-new 2015 Ford Fusion Energi with 3400 miles on it that, for the past two weeks, has been suffering an intermittent transmission-related problem. During the few minutes of a trip, the car will either jerk/shudder under light acceleration, or jerk during light to moderate braking. It may do this for a few moments, and then stop, and not reoccur for the rest of the trip. The problem is intermittent - it doesn't happen on every trip, or on a particular trip, but the problem has been experienced with both a cold or warm car. It also occurs both using the electric motor, and the ICE. The car has been used for commuting back and forth to work, and the occasional short trip (~50 miles). It's been treated gently during this entire time. Otherwise, the car shows no other signs of trouble. An under hood inspection has turned up no loose connections. No trouble codes have been set. And I haven't figured out how to get the problem to repeat consistently. I'll take this into the dealership once the problem is consistent enough that a tech will be able to recreate it. Thoughts and suggestions are appreciated - thanks.

Hi All, I love my new Fusion Energy Titanium and have enjoyed every one of the first 1,500 miles. The charging port door popped off in my hands twice. I thought it seemed delicate, but I had never had a plug-in car before and didn't know what to expect. Then it fell off while I was driving or, as the dealer service department suggests, was vandalized. (The port is not on the street side of the car when parked). Now I am discussing the repair with the dealer service team. They say that it is not a known problem and is not covered under the new car warranty. The Parts Dept quoted $71 for the door itself and $131 for the housing it sits in. This does not include labor painting or installation. Has anyone else experienced this issue? Thanks for your help. Deb

Hello Ford Cars! We had a $1000 part fail on our 2013 Ford Fusion Energi Hybrid -- a very common part (electric sensor) -- and Ford won't give us any relief. We can't unlock the car when this happens, it won't start when this happens. It's basically useless. It will cost us $600 in labor to have it put in. A common part that fails on a regular basis costs $1600 in a 3-year-old car? How common is this? It is the telematics control unit module. Has anyone else had this problem???? They won't take it higher and are telling us our local Ford dealer made the decision. Not so fast -- they didn't make the decision -- the regional service manager SUSAN MILLER made the decision. The dealership has tried to call her a number of times and she won't return the call. Why would the regional service manager not call back a dealership that sells at a high volume in the Bay Area? The woman we spoke to on the phone at Ford today said there were hundreds of agents working there with her -- with no supervisor to talk to. She said Ford based the decision on our LVT score and it couldn’t be changed. We asked if we could find out why this claim we filed was denied. A few minutes in to the call, she said this call wasn’t being productive and she hung up on us when we were working hard to figure out our next step. Flat out hung up. We have been trying to get answers for 2 weeks. It was serviced 3 weeks prior to for this same problem and they didn't tell us about this part -- instead they said it was our battery. IS THIS REALLY THE LEVEL OF SERVICE FORD PROVIDES TO ITS CUSTOMERS? IF SO - WHY ARE WE BUYING YOUR CARS???? Please help us find some answers. PLEASE SOMEONE at FORD HELP US!!!!

It's my 3rd day with my 2016 Ford Fusion Energi Titanium. A lot to learn but so far its been great!

Can anyone tell me if there is an advantage to getting the Ford's Leviton 240 volt charging station over some other one? Seems like you pay a premium for the Ford name on it (even though I like having that). Does it have more features? Getting it installed is no problem for me. Is there another Charge Station that anyone would recommend and why? Thanks. JD Taylor

Hello I have just bought my 2013 Ford Fusion. It comes with my ford touch navigation but I can't use it because it doesn't have the maps for my region :( . I live in Jordan/Middle East. Is there anyway I can make this work??? :shrug: BTW it came with an A4 SDCard and has the following item number: DM5T-14H449-AA USA/CAN. :sos: