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Hello, My app will no longer work, it did this several months ago and I had to delete the car and re-do it a few times. Lately it's been working intermittently but then stopped working. I did a master reset from the car and also deleted the app and deleted the car. It worked when I did this several months ago but not anymore. When it gets to the screen to conform from the car's screen nothing happens. I've cancelled the conformation and re-did it but still nothing happens. I have the correct VIN entered. I called the Ford 800 number and they said it may be software or firmware. They said I am on software version 3.7 and it needs to be updated to 3.10. And the firmware is on 1.4.3 and it needs to be on 1.4.6. She said I would have to go to the dealer and pay for these. It just doesn't seem right that I bought my car almost 3yrs ago with the ability to precondition the car and I can no longer do it and if I want to then I have to pay for it. After it stopped working several days ago, I set a GO time for 6am but it did nothing and when I got to work I noticed it started the car at 7. I have the correct time set. But when I used to get a text notification that the car was charged it was always off an hour. Then last night I tried to set the GO time and no it will not let me, nothing happens when I tap the ON button. Any advice would be greatly appreciated. Thanks SORRY, I PLACED THIS IN THE INCORRECT SECTION, BUT I DON'T SEE A DELETE THREAD BUTTON.

Has anybody else had success/failure with the Sync Destinations app? I installed it on my Android phone and it worked great the first time. Via Bluetooth, it told me routes and alternates to my destination with approximate times. It reported an accident that the Sirius Traffic system didn't. The next two times I tried it, it failed to connect properly, then locked my home screen. I pulled over (into a parking lot) and restarted the car to get it going again, and the first thing it said was, "Performing system maintenance." Today it shut the audio off completely. No voice commands, no music-Sirius or otherwise. I ended up turning my phone on and off a few times and deleted the app. I had to rediscover my phone. BTW, it discovered a phone in another commuter's car stuck in traffic near me. "Hey" to Cassia, if you're out there. I'm wondering if it is worth it. Perhaps my phone software is just too old? The idea is NOT to be pushing buttons while driving.