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Showing results for tags 'Problem'.
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Anyone experiencing intermittent transmission problems with their FFE? I have an almost-new 2015 Ford Fusion Energi with 3400 miles on it that, for the past two weeks, has been suffering an intermittent transmission-related problem. During the few minutes of a trip, the car will either jerk/shudder under light acceleration, or jerk during light to moderate braking. It may do this for a few moments, and then stop, and not reoccur for the rest of the trip. The problem is intermittent - it doesn't happen on every trip, or on a particular trip, but the problem has been experienced with both a cold or warm car. It also occurs both using the electric motor, and the ICE. The car has been used for commuting back and forth to work, and the occasional short trip (~50 miles). It's been treated gently during this entire time. Otherwise, the car shows no other signs of trouble. An under hood inspection has turned up no loose connections. No trouble codes have been set. And I haven't figured out how to get the problem to repeat consistently. I'll take this into the dealership once the problem is consistent enough that a tech will be able to recreate it. Thoughts and suggestions are appreciated - thanks.
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Hello, My app will no longer work, it did this several months ago and I had to delete the car and re-do it a few times. Lately it's been working intermittently but then stopped working. I did a master reset from the car and also deleted the app and deleted the car. It worked when I did this several months ago but not anymore. When it gets to the screen to conform from the car's screen nothing happens. I've cancelled the conformation and re-did it but still nothing happens. I have the correct VIN entered. I called the Ford 800 number and they said it may be software or firmware. They said I am on software version 3.7 and it needs to be updated to 3.10. And the firmware is on 1.4.3 and it needs to be on 1.4.6. She said I would have to go to the dealer and pay for these. It just doesn't seem right that I bought my car almost 3yrs ago with the ability to precondition the car and I can no longer do it and if I want to then I have to pay for it. After it stopped working several days ago, I set a GO time for 6am but it did nothing and when I got to work I noticed it started the car at 7. I have the correct time set. But when I used to get a text notification that the car was charged it was always off an hour. Then last night I tried to set the GO time and no it will not let me, nothing happens when I tap the ON button. Any advice would be greatly appreciated. Thanks SORRY, I PLACED THIS IN THE INCORRECT SECTION, BUT I DON'T SEE A DELETE THREAD BUTTON.