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I just bought a 2015 Fusion Energi Titanium 11 days ago and am loving it so far. Trying to read and learn as much as I can but am stumped at the moment. I have set up the Go Times and Value Charge through the dash, set to on for Value Charge and not Now Charge. I have tried signing up for the MyFord Mobile app and it will not confirm with the car. I also see on my Gas & Electric account that it is not charging on the Value Charge times, but starts when I plug it in. I have read that it will charge the first 10% if below but wait for the remainder to charge to do at the Value Charge times. It is not doing that. It is consistent from the time I plug in. I also read that MFM is no longer being supported after Aug 1 (car bought Aug 11th). So my questions are: 1. Does MFM have to link to car in order for Value Charge to work? 2. Is there a way to get Value Charge to work without MFM? 3. I tried doing the Sync Update through the dash and it tried dialing and I received a recording saying it was no longer supported. What do I do? Can I even get this fixed/resolved or is it just disabled/not supported and I'm screwed? I am tech savvy and would ideally love to have the app synced and working for data usage, if possible. Thoughts? Suggestions?

Hi everyone: I've owned a 2017 Ford Fusion Energi platinum since October 2016. I LOVE my car. I'm absolutely floored with its mileage and with just about everything about it!!! BIT. I have been having some issues with its Telematics unit.. you know.... that wonderful modem like device that allows the app to connect and schedule charging.... or warm and prep the vehicle to be driven, or let you see the other local driver rankings etc etc etc.. Well I have less than 6000km on my car (that's 3750miles for my US brethren). And I've just had my THIRD telematics unit fail!!!! It seems they have about a 2 week lifespan in my car!!!! Before I take this vehicle in and gave the FOURTH unit installed under warranty, I thought I'd ask the group if this is an isolated incident..... or..,,, has anyone else had similar issues????? I'm just honestly looking for someone to tell me tgeyve had the same issue and gotten it resolved..., because I love my car dooooo much I just can't bear to think I own a lemon...,,, Any input from the group?? Thanks Duane

Hello everyone! My name is Kim and I'm the new IVT representative that Ashley was talking about on her welcome post. If you haven't checked it out yet, click here: http://www.fordfusionenergiforum.com/topic/1575-official-ford-service-rep/?p=9880 I'll be looking through the forum and posting where I can be helpful. I'm here to answer questions about SYNC, MyFord Touch, navigation, and SiriusXM. MyFord Mobile questions are included in this bunch, so feel free to direct those at me as well. I'm excited to become part of this community and get started. Don't be shy; ask away! :) Kim