Hia, hate to pile on but also stuck on the 4th verification step (the one where after a day it responds back, but in my case never did). Hoping that re-associating the VIN with the account and not looking at it via the app (the app time did reset once in the 24 hour period), will do the fix. At what point did people call the help line? And is the fix mostly associated with re-associating things, or is there anything else outside of pulling the power or PMing Kim information that people have had reliable work?