murphy

BEVs don't require oil changes. My Energi requires an oil change every 20,000 miles or two years, whichever comes first. The service writer at the dealer swears up and down that the oil should be changed every 3000 miles. Most car buyers want to look at and test drive a car before buying it. If the dealer doesn't have Energis in stock no one is going to be able buy one. I had to custom order mine from the factory to get it. It is really hard to get a good deal on a car when you custom order it.

Have GO times been enabled in the car? It can't be done from the app. If not enabled it will look right but nothing will happen. Also to get meaningful heating you need to be using a 240 volt EVSE. The 120 volt EVSE that came with the car is limited to 120 volts times 12 amps = 1440 watts. A 240 volt EVSE will operate at 240 volts times 16 amps = 3840 watts. Set the temperature to 85° F. If set to 72° and it overshoots the air conditioner will come on to bring it back down. I don't use remote start.

Go to your ford owner account. It will be listed there under recalls. https://owner.ford.com/

Has the modem (TCU) been replaced? AT&T shut down 2G cell service at the end of the year. There is an outstanding FSA to upgrade the car to 3G service for free. Your cell phone has no bearing on the problem. That is only used to run Vehicle Health Reports.

I don't know what the recommendation is for this car. Back in the day it was generally felt that 25 miles of driving was required to replace the energy removed from the 12 volt battery by the starter motor. Get one of these https://www.amazon.com/gp/product/B00962CQNC/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1 and plug it into the forward power tap to monitor the 12 volt battery voltage. If you see the voltage getting low when the car is off it's time to charge the battery. I find that once a week is enough for my car. All three power taps shut down about 70 minutes after the car is turned off.

I mean a standard 12 volt battery charger or a quality battery maintainer connected to the terminals under the hood. Do not connect directly to the battery in the trunk, That is an enclosed space and there could be hydrogen gas lingering in there. There should not be any there since the battery is vented under the car but if the vent tube or the plug at the other end of the battery comes out all bets are off. If you drive the car every day there is usually not a problem with the 12 volt battery. If the car sits unused for a week there will be a problem with the 12 volt battery. When the car is in operation the DC-DC converter charges the 12 volt battery just like an alternator in a standard car would.

Without the HVB the engine is not going to start - ever. The high voltage turns one of the electric motors to turn the engine. I forget which one is used. The 12 volt battery runs the accessories and the all important contactors to connect the HVB to the car. Even with a dead 12 volt battery the car can be jumped to get it started as long as there is a charge in the HVB, the 1.5 kWh hybrid portion. If the car is not driven regularly, about 25 miles a day, then a 12 volt battery charger is needed to keep the 12 volt battery from discharging. I connect my charger once a week to keep the 12 volt battery charged. A little more often when the temperature hits the single digits, 8.2° F this morning. Most modern cars that are computerized have this problem. Tesla did it a different way. They use the HVB to charge the 12 volt battery up to 5 times a day. That reduces the charge level in the HVB. It has a name - vampire drain. There is no drain on the Energi HVB when the car is off because it is completely disconnected. The 12 volt battery handles the drain.

Adaptive Cruse Control (ACC). As long as I am running full electric I see no way it can do anything but help mileage. I am braking without touching the brake pedal. If the engine spools up then yes it is wasting energy. My engine only runs in the winter time. I used 18.1 gallons of gasoline in 2016. I do not use the Energi for trips. It is a local driving car that runs electric only spring through fall.

I did this in 2013. Ford will not do it. The one I installed came from Amazon. I had to remove the battery tray and cut the end off of it to make it fit. There has been one report since then that someone found one that will fit without any modifications. The one that I used: https://www.amazon.com/Optima-Batteries-8040-218-YellowTop-Purpose/dp/B000MSDKMA/ref=sr_1_1?ie=UTF8&qid=1483966947&sr=8-1&keywords=Optima+D35 It still runs down but maintains its voltage to a much lower charge level than a wet cell battery will. My instructions: http://www.fordfusionenergiforum.com/topic/1258-the-bxt-99r-390-is-a-standard-car-battery/?do=findComment&comment=7276 It will be a lot easier to do if the correct physical size AGM battery can be located.

Connect a small rope to the emergency trunk release handle and route it behind the fold down rear seats. If the 12 volt battery is dead, fold down the rear seat and pull the rope to open the trunk. If that is still the original 12 volt battery it is time for a new one, especially if it has been totally discharged. That can damage a wet cell lead acid battery. When the car is on, the 12 volt battery is charged by a DC to DC converter. Your main HVB portion may be discharged but the 1.5 kWh hybrid portion is kept charged by the engine. There is no traditional starter motor or alternator in the car. The engine is started by the hybrid portion of the HVB. Is there any public charging where you live? Look on Plugshare.com. A level 2 charging station can charge the HVB in 2 hours. The 12 volt battery is charged, if needed, after the HVB is charged. There are lots of microprocessors in the car that are always on. It takes about a week for my 12 volt battery to drop to 15% while sitting in my garage. The freezing temperatures will not hurt the HVB but it can hurt the 12 volt battery. Both have reduced efficiency when cold. The main worry with the 12 volt battery is that if it becomes discharged the acid solution turns to water and can freeze solid which can destroy the battery literally splitting it open. Was your telematics unit upgraded to a 3G version? AT&T 2G service has been discontinued and if you still have the 2G unit it may be trying to call Ford with no possibility of success. There is an FSA on your car to replace the unit for free.

Without the steering wheel heater, it was not available on my 2013, really warm gloves come in handy. When it is not super cold I drive all of the time in L. It puts regeneration on the accelerator pedal. You can learn to modulate the regen braking with the accelerator pedal since it is not an all or nothing situation. It also makes the Energi drive like my other car. I use the hill button on steep down hills in concert with ACC to maintain my selected speed. Note that if the HVB is completely full the engine will spin up to provide the braking since regen is not possible with a full HVB. No gasoline is fed to the engine in this case so it acts like a big air compressor to provide the back pressure. It makes a lot of noise when this is happening.

It's directly behind the red terminal toward the back of the car. It is a bolt sticking up out of the shock tower.

The seat heater and the steering wheel heater, if you have it, take far less power from the HVB than the 5 kW electric heater does. A warm coat also helps if you want to run electric. I stopped doing that a long time ago and now use the engine to keep me comfortable when it is that cold. Cold doesn't hurt the battery but the charging and discharging efficiency is severely impacted by low temperatures.

Your 12 volt battery is not charged. When you pushed the button to start the car it attempted to close the contactors to connect the HVB to the car and the 12 volt battery voltage dropped to zero. There is no way that a car left for 30 days still has a charged 12 volt battery. It has probably been damaged by being discharged. Connect a good fully charged 12 volt battery to the jumper terminals under the hood and the car should start. That will let you open the trunk. Once the trunk is open turn the car off and disconnect the jumper battery. Remove the battery from the trunk and charge it and have it load tested. The fact that it was left plugged in does nothing. Once the initial charge process completes it never restarts. It would have been preferable to leave a trickle charger connected to the 12 volt battery.

You would have had better luck if you used the seat heater and left the main heat off. In those temperatures I would use EV Later and run the engine to keep me warm.

The HVB is used to start the engine so it is not possible to not use the HVB. Also if the HVB is discharged the car becomes a hybrid and still runs in electric mode for short distances. The HVB is partitioned into two pieces. About 1.5kWh for hybrid mode and the rest for EV mode. Also the car only uses electric drive in reverse. It is not possible for the engine to move the car in reverse. Even with the engine running the electric motor is in use all of the time. You will note that there is no correlation between engine RPM and vehicle speed.

I got the MFM range display on the website back but I am still losing trip segments.

The modem only works in the presence of an AT&T cell phone signal. That is very unlikely in an underground parking garage. That said the problems in your video should not be related to the lack of a cell phone signal.

Are they electric certified? If they are they should have been trained in how to service the car.

According to the wiring manual for a 2013 Fusion it is on the rear package shelf just behind the center speaker.

It is very possible AT&T had some laggards that convinced them to delay the shutdown. Since you are still on the old modem are you seeing any of the problems that the upgraders, like me, are seeing. Originally the mileage estimate overlaid on the battery on the website stayed at the value it had when the old modem was removed. It eventually started working. Whole trips missing from the website. The really strange one was a three segment trip of 10.5 miles, 10.2 miles, and 0.3 miles. Only the 0.3 mile segment was recorded. With the old modem anything less than 1.5 miles was discarded. For the first time ever I got a message in the app saying that my car was "sleeping" and I would have to physically access the car to wake it up. I had been away for a week and the 12 volt battery was down to 15% which is not unexpected.

Nobody knows what is going on. My 2013 was fine until the TCM was upgraded to a 3G version from a 2G version. That was necessary because as of 12/31/16 AT&T 2G service no longer exists. I also have complete trips missing since the upgrade.

Technically anyone who lives in North America or South America is an American.

My computer room is a re-purposed second floor bedroom. By the time I get from there to the garage the authorization is there when I turn the car on.

Are you adding the car on the website? I've never had any luck doing it from the app. Once the car is added an authorization request will appear on the center screen. Once that is accepted a second screen will appear 24 hours after the first one was accepted. Until both screens have been accepted in the car you will not have full access via the app. The car must be in a location where it has a good signal from the AT&T network.