rickrye

Can anyone here who's been through the flashing ring of death issue help me to understand how to communicate the solution to the Service team? I've been to the dealer 4 times here in Austin Texas over this issue.....no resolution in sight. So far they're blaming my L2 charger...but I get the same issue when I use the 120V new L1 charger they handed me on my 2nd visit last spring as well as the ChargePoint commercial chargers around town. Vehicle has been great until January of this year...now the charge faults are a big issue that the local dealers are not sure how to deal with.

Thanks Ashley, I would be interested in any information as to weather or not there will be an update to the firmware that allows the power steering fault to be reset by the driver if the air pressure is restored. It is pretty concerning that owners are currently required to go to the dealership to reset this "fault". Any slow leak that would increase tire wear on a non-electronic power steering car is not a show stopper....on this car, it appears that if I drive too far from a major city with a dealer, I could get myself into trouble with the current software.

I wanted to give the group an update. I picked up the car this morning and got to read a "hotline assistance request" from the dealership tech to Ford. In short, it said that the tire pressure sensor illuminates a light on the dash at ~25% below the door placard value. On my car the placard says the tires should be filled to 35psi....so the sensor should illuminate at 26psi. But, my power steering shut down when the tire pressure was at 28psi....so there was no dashboard warning prior to being stranded without power steering. In the end, the recommendation from Ford is to check tire pressure manually...don't rely on the dashboard indicator.

Thanks Mr Fusion. Is there anyone else on this forum that has seen this issue, and had the dealer reset/reprogram the software had the problem resolve without resorting to the replacement of the steering rack?

My wife's 2013 Energi is has been in the shop for the past three days due to the "Power Steering Fault" and subsequent "Power Steering Failure" issue. The error tripped during a cold snap here in Central Texas (low 30's). The dealer found that one of the tires was down to 28psi (should be 35)...and claims that low tire pressure can trigger an internal "high friction" error code in the power steering monitoring system. I'm not buying it as the warning first posted during highway travel...not during a low speed turn. After the failure, my wife had to have the vehicle towed to the dealer (3000 miles on car). The dealer relayed that they contacted Ford and ended up resetting error code to make the problem go away. Unfortunately - this is NOT a resolved issue from my point of view. Very concerned. For those of you on the forum that have seen this issue, what has your experience been after the repair? Curious how big this issue is. The fact that the dealer does not have a good understanding of the root cause of a potentially life threatening issue has put a very dark cloud over an otherwise fantastic car.