FordIVTteam

Hi everyone, I just started monitoring this forum today and took a moment to read through this thread. I noticed that some of you were having trouble with your MyFord Mobile accounts. Some may already be aware of the recent website migration that took place at the end of October. You may have noticed some changes to your accounts around this time. Please let me know if you have any general questions about your account. If you're experiencing issues specific to your account and vehicle, feel free to send the details in a private message so I can look into them further. I'll try my best to help! :) Kim

Hello everyone! My name is Kim and I'm the new IVT representative that Ashley was talking about on her welcome post. If you haven't checked it out yet, click here: http://www.fordfusionenergiforum.com/topic/1575-official-ford-service-rep/?p=9880 I'll be looking through the forum and posting where I can be helpful. I'm here to answer questions about SYNC, MyFord Touch, navigation, and SiriusXM. MyFord Mobile questions are included in this bunch, so feel free to direct those at me as well. I'm excited to become part of this community and get started. Don't be shy; ask away! :) Kim