I'm new to this forum so I'm not sure I've entered this post in the right section.
In any case, I have a 2016 Fusion Energi Titanium. Pulled code POA82 first in April 2022. They found water in my trunk that apparently shorted out the hybrid cooling fan.
In October 2023 had the same problem. Honored warranty since it had not been 2 years since the last same repair. However, they claimed there was some kind of breach in my trunk pan that allowed water (rain?) to cause the damage. No mention of this during the April 2022 repair. Told me they couldn't seal it; I would have to take it to a body shop. The was told to me verbally but the advisory is nowhere on that last invoice. Last night (1/24), got the same dash lights (wrench and check engine charging systems) on and same code (I have the Fix'd OBD2 sensor). The manager told me I was responsible for any repairs since I had not addressed the breach with a body shop. Couple of questions:
1) Anybody else have similar issues (especially with water entering the trunk)?
2) Does it make sense that the only remedy for the breach is body work?
3) Any advice on how to pursue further?
Thanks