I have a 2019 Energi purchased as a certified pre-owned for just over $30k in April 2022. It had 30k miles and was bought in Florida and registered in Georgia. I just hit 50k miles. Ford denied my buyback claim due to the vehicle being pre-owned, but I have difficulty taking "sorry, there's nothing we can do" for an answer. The rep I spoke with suggested going through the BBB Auto Line. I see accounts of Ford approving buybacks left and right, and these state-by-state dependencies are ridiculous. My vehicle has limited functionality and reduced fuel economy in a model that I specifically paid extra money to have. There is no fix in sight until over a year from now at the earliest, and there are other accounts of people's vehicles leaving them stranded or catching on fire! There's a slim chance of selling the car due to the looming recall, and if anyone has any suggestions, I would be forever grateful.