Titanium Tom

They are all uninformed and don't know what they're talking about. They should all know about this June service bulletin.? This is why some people don't like Ford, they treat you like family! TSB 22-2230 Service Bulletin Details https://dot.report/bulletins/10214758 Download and print out the service bulletin then take it with you and schedule an appointment. Empty the trunk and fold down the rear seats. Place the printed service bulletin in the clean and empty trunk and pray the technician can follow instructions.?

To see if you have coverage under this CSP, visit the Ford Support website and enter your Vehicle Identification Number (VIN) or log in to your account. Otherwise, you pay parts and labor. Mine totaled just under $500. I'm buying a second Energi this week. It's a 2020 and the vin is not listed in Ford's Customer Satisfaction Program so I'm going to have it done again at that dealership. BTW my recent experience with the cost of a Ford extended warranty coverage revealed that it varies from dealership to dealership as much as a 100% so shop around.

I assume you own an Energi. Before the 4G modem upgrade, I updated Sync 3 to 3.4 using an update file download from a laptop to a high capacity exFAT formatted USB drive and placed it in the vehicle's USP port. (If you need to update, the vehicle must be on so turn auto stop off.) https://www.ford.com/support/sync-maps-updates/ TSB 22-2230 Service Bulletin Details https://dot.report/bulletins/10214758 Download and print out the service bulletin then take it with you and schedule an appointment. Empty the trunk and fold down the rear seats. Place the printed service bulletin in the clean and empty trunk and pray the technician can follow instructions. I deleted the VIN from the FordPass app before service and was contacted by the technician during installation to re-enter the VIN and authorization was granted. All of my functions are working. The 4G modem upgrade with parts, labor, and tax totaled just under $500.

To see if you have coverage under this CSP, visit the Ford Support website and enter your Vehicle Identification Number (VIN) or log in to your account.

A dealer did mine on July 12th for $468 parts and labor plus tax. I'd still be waiting if it wasn't for this forum.?

Same here

Our local Ford dealership was able to install the 4G modem today and FordPass is working well with all functions. ? The technician had problems with the authorization process (4.5 hours) but about an hour after they called me to add the vehicle VIN to the app I did it again and... VOILÀ The modem charge was $318.45 with $150.00 labor and tax totaled $498.90 ?

Our local Ford dealership was able to install the 4G modem today and FordPass is working well with all functions. ? The technician had problems with the authorization process (4.5 hours) but about an hour after they called me to add the vehicle VIN to the app I did it again and... VOILÀ The modem charge was $318.45 with $150.00 labor and tax totaled $498.90 ?

I removed my Energi from the FordPass app and then when I started the car Sync gave a notice to add a vehicle. That's how I found the FordPass settings in Sync 3.4 under settings - mobile apps - FordPass. I have an appointment for the 4G install mid July.

Thanks, I'll take a copy of this TSB to my local Ford dealership and schedule it for service.

I would be concerned that making any modifications not authorized by Ford would void my warranty. But for those out of warranty who have the ability to follow step by step directions, being innovative has its rewards. This was in my news feed today: Fusion Infotainment Screen Modernizes Sedan This 13.6 inch vertical screen with a HDTV digital module would be a nice addition to a working 4G modem for those out of warranty. Hopefully, Ford engineers will resolve this modem compatibility issue soon. ? But keep in mind that changing the operating system means a potential buyer can't take the car to a dealer for any repairs related to the system. This would lower the value of the automobile. This is a question asked by buyers "Has there been any modifications to this car?"

Now Carvana is offering me $28,544 or $3,594 more than I paid for my Energi two years ago. I wonder how much I could get in a private sale and should I disclose the fact of not having 4G connectivity or should I do what Ford did to us since they set the precedent?

Thanks for taking your time to add insight to this 4G upgrade conversion. I'll check with the service department of our local dealer again at the end of the month. The only reason I have any anxiety over this issue is simply because I know what the convenience of being connected remotely to your car is like. However, to take the sting out of this affront, I purchased my CPO 2019 Ford Fusion Energi with 76 miles for $24,950 in June of 2020 from a dealer in Michigan. Today CarMax is offering me $27,600 with over 18,000 miles!

A FordPass Guide said in a chat this morning: Ford has not provided a date as to when or if the installation process will resume.

I went to my local Ford dealership today who previously spent three hours trying to program the 4G modem unsuccessfully told me initially there was a hold ✋ on installations till the end of May and now the latest service notice is that by the middle of June a schedule one installation procedure will be available at that time and to hold off installations until then. On the plus side I was able to download unzip and copy to a USB drive the installation files for the 3.4 Sync system upgrade which has to be done first before I successfully upgraded the Sync navigation maps version to NA 2 20 by way of free download. I like the ability to choose the eco route out of a choice of three in navigation now. ?