PerryBerry

What does mean to be electric certified ad a dealer? For my dealer's service center and many, I know that each individual tech and supervisor is not trained in electric cars unless they as an individual request the training.

Yeah...his explanation sounded so bs. To be honest, I feel like no one at that dealership really understands how the car works.

update: I picked up my 2016 Ford Fusion Energi from the service center. It's been there for 16 days. They found that the computer needed to be updated(as was announced in a TSB) in order to keep the battery from draining. Also, one of the higher ups(who owns a c-max)told me that once the big battery has been drained, I must recharge it at the end of the night. Otherwise the big battery will die and take the 12v with it. And that will result in it needing to be replaced. Currently testing the new battery seeing if it's good. Hoping for the best.

I just bought a used Ford certified 2016 Fusion energi. I'm having the same issue, though, the battery dies after literally 8hrs of being parked and turned off. Going in to have it serviced. Hope it gets resolved. Thanks for making this post and everyone else commenting here, it is really a relief to see information on this topic.