wopolino

I've got a 2014 titanium. It has a CHARGE NOW profile and a VALUE CHARGE profile. As far as I know it does not know where it is and change between profiles automatically. Mine has always required that I change it to whatever profile I need. Normally it is in the value charge profile, where my charge times are defined by me based on my time of day charging for my power company. If I go to a location where I plug it in, i have to either change the profile in the car or on MFM for it to charge. My power company changes profile times between seasons, so I usually alter the value charge throughout the year. If there's a way I can define the profile based on location.... fill me in.

Yes, value charge profiles are working. I can switch between profiles and they timing works. Same issue occurred with me. Modem changed, worked fine for about 2 or 3 weeks, then frozen in the default profile. I could edit things, but it went right back to what it was before and I couldn't change the profile between value and charge now in the car or in MFM. It's not back to normal. I also couldn't change the go times. Those now work.

I can't say why it worked for me and not you... but one thought is make sure you're pull the right fuse 10 and 15. They are under the steering wheel. WAY up in there! you literally have to lay on the floorboard and contort a bit to get near them. Plus use a fuse puller or needle nose pliers. When I pulled 10. I turned the car on with the fuse out first, then turned it off and replaced the fuse. Maybe that will work for you.

See the prior post at 12:41 today. Stuck on charge now. Couldn't get it to move.

Good news! I pulled fuse #10 and I can now use the value charge. Didn't fix my MFM. However, as long as I was contorting to reach that fuse box and had the manual open I figured I'd try the same thing on Fuse #15, which is the datalink app. That did the trick. My MFM updated with the car's correct location and I now can use the remote start and lock features! :2thumbs:

Nope. Can't delete anything. I can push the value charge option until the cows come home and it will never change. It beeps when I push it, but it just stays on charge now. If I edit a profile or delete it, it does nothing. It just comes back to the same screen. Plus I cannot connect on MFM. I can log on, but the vehicle hasn't updated in weeks. It still shows the car is in a location from 3 weeks ago.

Yep, I'm getting there too. Been a long time Ford/Lincoln guy, but this is very frustrating. It's a small thing, but annoying. Not being able to use the mobile app, especially during the winter, to warm up the car is growing tiresome. Not being able to control my charge profiles in the car or with mobile is actually COSTING ME MONEY since I have a "time of day" power plan with my electric company. I've tried calling ford, emailing ford, and posting here and I get no where! Ford, if you're listening, please help us out. If the group here is having the problem, how many others out there are also having it and not posting!

I am having the same problem and getting VERY frustrated with FORD. Value charge profiles and go times cannot be changed and I cannot access my car with my ford mobile app. Had my modem upgraded in December and it worked fine after that and in mid January all this started happening. Called for help, they told me to redownload the app or take it to the dealer. Based on the comments here, the dealer isn't going to be able to fix. Ford needs to solve this issue as it's cleary some sort of network or software issue.