rgoerk

Yes have cycled my phone twice since then, it is an Android OS

I just tried to launch the app again. The error I am still receiving is -------------------------------------------------- MyFord Mobile has stopped Working Open App Again Send Feedback ------------------------------------------------- I sent feedback twice so far and have tried restarting the app as well a couple times. It was working fine on Wednesday.

Myford Moble App broke yesterday, I was wondering if anyone else is having this issue? I have already reinstalled it, restarted my phone but the app itself wont start. I still have access through the website though as a work around. Thanks

Thanks everyone, I downloaded the Ford Pass app and there are three recalls one does concern the modem. I called my local dealer and they are going to order the modem and take care of it.

I bought the car pre-owned just over a month ago so I have no idea, is there a way to find out? I received the recall for the seat belt issue but haven't seen a notice about the modem. Thanks

Good morning all, I recently purchased a 2013 Fusion Energi, I have to say I love this car. I am having an issue with the My FordMoible app however. It seemed to work fine for almost a month (and here in Ohio in the winter it is nice having the remote start) but then it just stopped being able to connect to the car. I have tried I believe most of the trouble shooting steps. 1- removed and reinstalled the app 2- removed my car and readded it from my account 3- pulled the #10 fuse 4- 2 Master resets (last was yesterday) 5- visited the https://myfordmobile.com/website and updated everything there I still have not been able to get my app to reconnect is there anything else I can try? My Phone is a Google 6P, I am using straight talk as my provder on Verizon towers. Thank you in advance, Rich