Quick warning. Purchased new 2015 Ford Fusion Energi mid-Oct. After 27 days driving I had a fault when charging error message. What you may not know is as soon as your EV battery bank is depleted & is not accepting a charge, you can not drive your vehicle. It will not move even though it has an ICE.
Took it to dealer and it took 20 days for the car to be fixed. Multiple calls between dealer & Ford engineers. Replaced just about every part imaginable. Was happy when I finally got car back.
28 days later, same charge fault. Now they've had the car for 4 more weeks and still don't have a fix.
In total I've owned the car for 103 days.
55 days the car worked
48 days the car has been sitting at the dealer trying to be repaired.
I don't know what the resolution will be nor the timing, but if you have this issue be ready for a long frustrating road. Ford may have built a great car, but I'd question their ability to diagnose and service the charging system.
If I try hard, I can almost remember what my car looked like...
